Lifestyle

An Update Regarding COVID-19

In these rapidly evolving and unprecedented times, we want to provide you with an update as we work to do our part in slowing the spread of COVID-19.

Effective March 15, we have temporarily closed our shops in Soho, Southampton, and Boston. Due to the impact of COVID-19, white-glove delivery is also unavailable at this time, and many estimated arrival dates may be impacted. Please check back for updates as the situation evolves and continue to reach out to customercare@onekingslane.com with questions about your order.

Because we are a digitally driven company, our e-commerce site is always open, and we are grateful that the nature of our business allows our store associates to continue to work with you from their homes. If you have questions or need assistance with anything related to our stores, please reach out to our teams:

Soho: soho@onekingslane.com or 646-908-7000

Southampton: southampton@onekingslane.com or 631-283-0590

Boston: boston@onekingslane.com or 857-400-2397

During these unsettling times, our homes can have a profound impact on our well-being. We want you to know that we are here for you, whether you want assistance finding the perfect pieces to make your home a place that will provide the most comfort or would like to see more inspiring and useful content on our blog and social media channels.

Please email us at customercare@onekingslane.com if you need help with an order and socialteam@onekingslane.com about where we can be most helpful with our content. We realize spending extra time at home (especially working from home!) can come with its own set of challenges, so if you have any questions about how best to maximize your space, we will be offering extra complimentary virtual sessions with our professional in-house interior designers. Please email interiordesign@onekingslane.com to set up your appointment. 

We are grateful to all in our community and look forward to continuing to support you as best as we can. Thank you for bearing with us as we do our utmost to meet, if not exceed, your expectations.

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