OKL Rewards Membership Program Terms & Conditions

Consent to Electronic Communications

By registering, joining or using OKL Rewards Membership Program, you are consenting for One Kings Lane to send to you electronic communications about the OKL Rewards Membership Program and your Membership.

Categories of Communications. You consent to receive communications relating to your Membership in electronic form. The communications covered by your consent may include, but are not limited to: (i) any initial disclosure statement or agreement governing your Membership, including these Terms and Conditions; (ii) any disclosure required by federal, state, provincial, territorial or local law, including any disclosure under the federal Electronic Fund Transfer Act, the federal Fair Credit Reporting Act and the financial privacy provisions of the Gramm-Leach-Bliley Act; (iii) any letter, notice or alert regarding your Membership, including, but not limited to, notices regarding expiration and renewal of your Membership, and any change to your Membership; and (iv) any other disclosures, notices or communications in connection with the application for, opening of, and maintenance of your Membership. Such electronic communications may include your name and certain information about your Membership, including the expiration date of your Membership and Membership renewal fee. Electronic communications may be reviewed by any party, including us, with access to your Membership, the email account you have provided to us for delivering these communications, or the hardware or software you use to view your Membership information or your email account.

Membership Payment

The fee (“Membership Fee”) for enrollment in the OKL Rewards is Ninety Nine dollars (USD $99.00) per year, plus any applicable taxes. Membership term is one (1) year from the date the OKL Rewards Member last paid the Membership Fee (“Term”).

Membership Fee is non-refundable unless otherwise legally required. If you decide to cancel your membership, your OKL Rewards membership will automatically expire at the end of the then-current Term. You may cancel your OKL Rewards membership through your account by clicking "Cancel Membership" or by calling customer service at (332) 333-6412.

We may, at our sole discretion, change Membership Fee. If Membership Fee is changed, you will be notified in advance of the new Membership Fee amount.

A credit or debit card can be used to pay for your Membership Fee and applicable taxes. If the card we have on file for you that was previously used to pay Membership Fee is declined or expires,, your membership will be placed on hold and benefits will be suspended. If details of your payment method change, the issuer may provide us with updated details that we may use to charge your Membership Fee to help prevent interruption in benefits. Upon successful charge to the new payment method, OKL Rewards membership will be reactivated and the new membership period (Term) will be based on the date of successful charge. Membership will be terminated at the end of the then-current Term if we are unable to successfully charge you via the payment method on file or provided to us.

Following the initial Term of your OKL Rewards membership, your OKL Rewards membership will automatically renew for an additional Term, and successive Terms thereafter, unless you choose to cancel your OKL Rewards membership, which can be done through your account by clicking "Cancel Membership" or by calling customer service at (332) 333-6412.

You will be notified in a reasonable time in advance of your renewal date, as required by applicable law. Unless you cancel your OKL Rewards membership prior to the end of a Term,, you understand that your OKL Rewards membership will automatically renew and you authorize us to collect the then-applicable Membership Fee (currently $99.00 but subject to change), plus any applicable taxes, using any credit or debit card we have on file for you without any additional notice unless otherwise legally required.

OKL Rewards Membership Program Benefits

OKL Rewards membership is a paid membership that, subject to these Terms and Conditions, provides active Members with the following benefits:

10% cash back in the form of OKL Rewards , One Kings Lane’s digital currency.

Members earn 10% of the final merchandise value, net of any discounts and before shipping and taxes. Excludes Past Purchases. Currently OKL Rewards can be earned with online purchases only.

The OKL Rewards is placed in the customer account when they sign up based on 10% of the day's transaction.

For custom furniture, customers earn 10% on the initial deposit as well as the final payment net of discounts and before income and taxes.

OKL Rewards members will always be able to redeem the original cash value earned, or more as long as the Member’s OKL Rewards membership is active and when the OKL Rewards is held in a One Kings Lane account, exchanged with One Kings Lane, or used on One Kings Lane merchandise or gift cards. Only active OKL Rewards members are able to earn and redeem rewards on One Kings Lane Merchandise.

OKL Rewards is a digital token that can fluctuate in value. Active member account balances will reflect fluctuations in token value for as long as those tokens are held in your OKL Rewards account or when used for One Kings Lane merchandise or gift cards.

Members do not immediately forfeit the OKL Rewards tokens in their account if they choose to cancel their OKL Rewards membership. However, only active members can redeem OKL Rewards for One Kings Lane merchandise and gift cards. OKL Rewards in an unpaid membership account will be forfeited after 6 months.

Members are responsible for any associated taxes for tokens sold or traded on the open market and understand and acknowledge that the value of OKL Rewards may fluctuate when sold or traded on the open market.

Redeeming OKL Rewards

Active Members’ OKL Rewards can be used to pay in full or to partially pay for any One Kings Lane merchandise. With a partial payment, Members would redeem the amount of OKL Rewards that they choose and pay the balance with cash or credit.

If a Member chooses to cancel their OKL Rewards membership, their OKL Rewards tokens and associated value remains in their account for 6 months and upon renewal of their membership can again be redeemed for One Kings Lane merchandise.

Currently OKL Rewards can be redeemed online only.

Returns

If a member returns or cancels an order where they earned 10% Cash Back in OKL Rewards, that OKL Rewards award is forfeited and the value will be removed from their account.

If a member redeems OKL Rewards earned on a prior purchase, and then returns or cancels that prior purchase, they will be credited back that prior purchase amount less the OKL Rewards value they redeemed. Or if the member has sufficient OKL Rewards in their account to cover the OKL Rewards earned with the order that is being refunded, it is possible to deduct the OKL Rewards from their balance directly instead of subtracting from the order refund.

If a member returns or exchanges a purchase made with OKL Rewards, they will be credited or refunded the purchase price in the form or a store credit.

$20 OKL Rewards Bonus Award

New Members receive a one-time bonus award of $20 in the form of OKL Rewards which will be added to their account and can be redeemed toward future purchases.

Flash Sales

Members will be given exclusive early access to Flash Sales. Notifications will be sent via email.

For OKL Rewards benefits to apply to a particular purchase, the Member’s OKL Rewards membership must be active and fully-paid. Your membership will become active at the time of joining OKL Rewards and OKL Rewards benefits can be used starting on the day of your membership purchase.

Modifications and Notices

We may notify you of updates to these Terms & Conditions (“Terms”), at our discretion, except as required by law, by email, regular mail, posting on onekingslane.com, posting in participating One Kings Lane locations or through any other reasonable means, including posting updated Terms to onekingslane.com. Except as required by law, One Kings Lane will provide OKL Rewards notices by email or other methods selected by One Kings Lane. Continued participation following updates constitutes notice and acceptance of updates.

Termination

One Kings Lane may suspend or terminate any OKL Rewards account for any reason at our discretion. Membership Fee will not be refunded if One Kings Lane believes a Member has abused privileges or violated the One Kings Lane Terms & Conditions or the OKL Rewards Terms & Conditions. One Kings Lane may terminate OKL Rewards, or any benefit thereunder, at any time, for any reason, by providing notice in accordance with these Terms. Upon termination, One Kings Lane may elect to maintain benefits until expiration of membership Terms or refund a pro rata portion of Membership Fee.

Participation is at Member’s Sole Risk

OKL Rewards and its benefits are provided on a strictly "as is" and "as available" basis.

One Kings Lane makes no warranty (express or implied, including any implied warranties of merchantability, fitness for a particular purpose or arising from course of performance) with regard to OKL Rewards or its benefits, including no warranty as to results from use of OKL Rewards. One Kings Lane, its affiliates and partners ("One Kings Lane parties") are not liable for any damages (direct, indirect or otherwise) under any theory of liability arising from use or operation of OKL Rewards, or with unavailability of any OKL Rewards benefits, even if advised of the possibility of such damages. Liability of the One Kings Lane parties, in the aggregate, shall not exceed fees paid by the Member for that Member's current membership.

No advice or information from or through One Kings Lane or any of its employees or associates shall create any warranty. Some jurisdictions may not allow exclusion of certain damages and implied warranties, so some of these exclusions may not apply to you.

Dispute Resolution

Except as set forth below, you and we agree that we will resolve all existing, whether asserted or unasserted, and future disputes between us (including any such disputes between you and a third-party agent of ours, and any disputes that arose prior to your acceptance of these Terms) through binding and final arbitration instead of through court proceedings. You and we hereby waive any right to a jury trial of any Claim (defined below). All controversies, claims, counterclaims, or other disputes arising between you and us or you and a third party agent of ours (each a “Claim”) shall be submitted for binding arbitration in accordance with the JAMS Consumer Arbitration Minimum Standards (the “JAMS Standards”). The arbitration will be heard and determined by a single arbitrator. The arbitrator, and not a court, shall determine any question of arbitrability of any claim and any question involving the scope of any arbitration. The arbitrator's decision in any such arbitration will be final and binding upon the parties and may be enforced in any court of competent jurisdiction. You and we agree that the arbitration proceedings will be kept confidential and that the existence of the proceeding and any element of it (including, without limitation, any pleadings, briefs or other documents submitted or exchanged and any testimony or other oral submissions and awards) will not be disclosed beyond the arbitration proceedings, except as may lawfully be required in judicial proceedings relating to the arbitration, by applicable disclosure rules and regulations of securities regulatory authorities or other governmental agencies, or as specifically permitted by state law. The Federal Arbitration Act (“FAA”) and federal arbitration law apply to this agreement. However, the Arbitrator, and not any federal, state, or local court or agency, shall have the exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability, or formation of this Agreement including, but not limited to, a claim that all or any part of this Agreement is void or voidable.

If you demonstrate that the costs of arbitration will be prohibitive as compared to the costs of litigation, we will pay as much of the administrative costs and arbitrator's fees required for the arbitration as the arbitrator deems necessary to prevent the cost of the arbitration from being prohibitive. In the final award, the arbitrator may apportion the costs of arbitration and the compensation of the arbitrator among the parties in such amounts as the arbitrator deems appropriate.

This arbitration agreement does not preclude either party from seeking action by federal, state, or local government agencies. You and we also have the right to bring qualifying claims in small claims court. In addition, you and we retain the right to apply to any court of competent jurisdiction for provisional relief, including pre-arbitral attachments or preliminary injunctions, and any such request shall not be deemed incompatible with these Terms, nor a waiver of the right to have disputes submitted to arbitration as provided in these Terms.

Neither you nor we may act as a class representative or private attorney general, nor participate as a member of a class of claimants, with respect to any Claim. Claims may not be arbitrated on a class or representative basis. The arbitrator can decide only your and/or our individual Claims. The arbitrator may not consolidate or join the claims of other persons or parties who may be similarly situated. The arbitrator may award in the arbitration the same damages or other relief available under applicable law subject to any applicable limitation of liability, including injunctive and declaratory relief, as if the action were brought in court on an individual basis. Notwithstanding anything to the contrary in the foregoing or herein, the arbitrator may not issue a “public injunction” and any such “public injunction” may be awarded only by a federal or state court, which that party shall be permitted to pursue in the appropriate court. If either party seeks a “public injunction,” all other claims and prayers for relief must be adjudicated in arbitration first and any prayer or claim for a “public injunction” in federal or state court stayed until the arbitration is completed, after which the federal or state court can adjudicate the party’s claim or prayer for “public injunctive relief.” Including a claim for “public injunctive relief” in any complaint shall not deprive the arbitrator of any right to hear and adjudicate all other claims in arbitration In doing so, the federal or state court is bound under principles of claim or issue preclusion by the decision of the arbitrator.

If any provision of this Section is found to be invalid or unenforceable, then that specific provision shall be of no force and effect and shall be severed, but the remainder of this Section shall continue in full force and effect. No waiver of any provision of this Section of the Terms will be effective or enforceable unless recorded in a writing signed by the party waiving such a right or requirement. Such a waiver shall not waive or affect any other portion of this Terms. This Section of the Terms will survive the termination of your relationship with us.

THIS SECTION LIMITS CERTAIN RIGHTS, INCLUDING THE RIGHT TO MAINTAIN A COURT ACTION, THE RIGHT TO A JURY TRIAL, THE RIGHT TO PARTICIPATE IN ANY FORM OF CLASS OR REPRESENTATIVE CLAIM, THE RIGHT TO ENGAGE IN DISCOVERY EXCEPT AS PROVIDED IN THE JAMS STANDARDS, AND THE RIGHT TO CERTAIN REMEDIES AND FORMS OF RELIEF. OTHER RIGHTS THAT YOU OR WE WOULD HAVE IN COURT ALSO MAY NOT BE AVAILABLE IN ARBITRATION.

ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS AND CONDITIONS MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES; OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.

Indemnification

You hereby agree to indemnify, defend and hold the One Kings Lane parties harmless from any liability, loss, claim and expense (including reasonable attorneys' fees) related to or arising out of your violation of these Terms.

Contact Us

Call customer service at (332) 333-6412 for assistance, including to cancel membership. California residents may reach the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by mail at 1625 North Market Blvd., Sacramento, CA 95834, or by phone at 1-916-445-1254.